Privacy Policy
Effective date: August 12, 2026
This Privacy Policy explains how Hausmatch ("we," "us," or "our") collects, uses, shares, and sells information when you use the Hausmatch mobile application (the "App").
Hausmatch is a lead-generation service. We share and sell the information described below to real estate agents, brokerages, and lenders. Please read this policy carefully before creating an account.
1. Information We Collect
Information you provide:
- First name (required) and last name (optional)
- Email address and password
- Phone number (required)
- Whether you are working with a real estate agent
- Home-search preferences (price range, bedrooms, bathrooms, square footage, property types, locations, must-have features, HOA limits)
- Notes you write about properties, which are visible to anyone you invite into a shared hunt
- Mortgage calculator inputs, including your budget and down payment
- Any information you submit through showing requests or communications with us
How ready you are to buy. After you set your search preferences we ask three optional questions: when you hope to buy, where you are with financing, and whether you're a first-time buyer, selling first, investing, or relocating. You can skip all three and keep using the App. We share these answers with the agents and lenders we connect you with, because they determine how someone can actually help you.
Information collected automatically:
- Your activity in the App: every listing you like, pass on, save, or request a showing for, and your house-hunting streak and daily usage counts
- How you interact with listings: how long a listing stays on your screen, how many photos you look at, and when you undo a decision
- Your app version and iOS version
- The IP address your device connects from, which our hosting provider records as part of handling your requests
Location, only if you allow it. If you grant location permission, we use it to tell whether you're shopping locally or moving to the area, so the agent handling a tour request knows how to help you. We ask only for "While Using the App" access, never background access. Before your location leaves your device we round it to roughly a square kilometre — enough to identify a general area, not a street or a household. It never limits or reorders the homes you see: the App shows everything in your price range wherever you happen to be, because plenty of people shop for a home in a neighbourhood they don't live in yet. You can decline, and you can revoke it later in iOS Settings; the App works either way.
Notifications. If you allow notifications, we store a device token so we can tell you about things like a price drop on a home you saved.
What we do not collect. We do not use the advertising identifier (IDFA) and we do not show the App Tracking Transparency prompt, because we do not track you across other companies' apps or websites. We do not use any third-party analytics or advertising SDK. We do not access your contacts, photos, calendar, or microphone. We do not collect your location in the background or your precise street-level position.
If any of that changes, we will update this policy and, where the law or Apple's rules require it, ask your permission first.
2. How We Use Information
We use the information we collect to:
- Provide, personalize, and improve the App, including matching you with listings
- Create and maintain your account
- Contact you by phone, text message, and email about showings you request and your use of the App
- Connect you with real estate agents, brokerages, and lenders
- Analyze usage to improve features and performance
- Market to you, where you have given the consent described in Section 3
- Comply with legal obligations
3. Phone Calls and Text Messages
Your phone number is required to create an account so that we and the agents handling your showing requests can reach you about those requests. These are transactional messages relating to a service you asked for.
Marketing calls and texts are separate and optional. During signup you may opt in to receive promotional calls and text messages from Hausmatch and its partner agents and lenders, including messages sent using an automatic telephone dialing system or an artificial or prerecorded voice. That consent is not required to create an account or use the App, and you may withdraw it at any time in Profile or by replying STOP to any text. Message and data rates may apply.
4. Sale and Sharing of Personal Information
We sell and share the information described in Section 1 — including your name, phone number, email address, home-search preferences, budget, buying timeline, financing status, whether you already have an agent, whether you appear to be local or relocating, and your listing activity — to and with third parties, including:
- Real estate agents and brokerages, particularly when you request a showing
- Mortgage lenders and brokers, particularly when you request pre-qualification
- Service providers who operate parts of the App on our behalf, such as our hosting and email providers
We do not share your information with advertising networks or data brokers, and we do not use it to track you across other companies' apps or websites.
Requesting a showing or a mortgage pre-qualification will result in your contact information being sent to one or more agents or lenders who may contact you directly.
Where required by law (including the California Consumer Privacy Act as amended), we treat this as a "sale" or "sharing" of personal information and provide the opt-out rights described in Section 6.
5. Data Retention
We retain your information for as long as your account exists and as long as reasonably necessary afterward for business, legal, or audit purposes. Information already shared with or sold to a third party remains subject to that third party's own privacy practices.
6. Your Rights and Choices
Depending on where you live, you may have the right to:
- Opt out of the sale or sharing of your personal information
- Withdraw consent to marketing calls and texts
- Request access to the personal information we hold about you
- Request deletion or correction of your personal information
- Limit the use of sensitive personal information
To exercise any of these rights, email us at info@hausmatch.co with the subject line "Privacy Request." We will not discriminate against you for exercising your rights.
You can also manage location and notification permissions for the App in iOS Settings at any time. Turning either off does not stop you using the App.
We keep a record of every consent you give or withdraw — what it covered, when, and the exact wording you were shown. You can request a copy of that record at info@hausmatch.co.
7. Children
The App is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us at info@hausmatch.co.
8. Security
We use commercially reasonable safeguards to protect your information. No system is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated effective date, and continued use of the App after changes take effect constitutes acceptance.
10. Contact Us
Hausmatch